Job Vacancies

Merchandising & E-Commerce intern

Our company

BLANC is the UK's fastest growing natural garment cleaning specialist. We are London-based, with concept stores in Marylebone and Notting Hill and an operations base in Park Royal (North Acton tube station on the Central line). In our stores and online we also sell a range of carefully selected eco-friendly and home decoration products.

BLANC cleans all clothes, even the most delicate, in a healthy, natural and sustainable way. We use biodegradable and health-friendly detergents instead of the toxic chemicals traditionally used by conventional dry cleaners. We smell good. We are ethical. We are convenient (24/7 pickup in store, a growing home collection and delivery for individuals and corporate clients). We recycle and re-use resources, from hangers to bags to waste produced in our facilities, and our stores look fabulous, often featuring in top style magazines such as Vogue, Elle and Vanity Fair.

We treat our staff fairly and honestly, and care a lot about their working conditions.

You can read more about us in the various Press articles we have had here.

About the role

BLANC is currently growing extremely fast and requires all hands on deck. We are looking for a hard-working, motivated and entrepreneurially minded student to assist us with retail and e-commerce operations.

Our dream intern will be able to work independently (we are very stretched and our intern will be expected to show a lot of initiative), have a great eye for detail and an interest for interiors, and be tenacious and dedicated in their attitude to solving problems – we are very busy and there are many!

As a Merchandising & E-Commerce Assistant you will be multitasking across many different areas and projects, including e-commerce, store management, visual merchandising and product development, and other product and customer facing activities. This is a chance to work at the heart of a small team of entrepreneurs and to get involved at all levels of the business.

Responsibilities

This is a role supporting the CXO and Store Area Manager in any task they require to improve the sales process:

  • Helping to manage BLANC products range - “BLANC Home” - and assist operations and stores managers with daily duties including:

  • Managing e-commerce sales enquiries, payment and billing enquiries

  • Supporting e-commerce customers via email or telephone

  • Inventory management (at our Atelier, in store and on our POS)

  • Shipping management (including order packaging)

  • Visual Merchandising in store

  • Analysing sales and producing sales reports

  • Supporting the Store Area Manager in improving store processes for selling products

  • Supporting CXO with new product development (finding new brands, trade enquiries etc.)

  • Gathering customer feedback to aid product development and user experience

  • Help researching new systems & tech to make the business more efficient

  • Supporting the Store Area Manager in any task she requires to make the store operations more efficient

  • Interaction with our Store Managers and Assistants to help them perform their duties better

Skills/Experience

  • Excellent written communication skills (in English) needed

  • Excellent attention to detail and very organised / detail oriented

  • Interest in Retail / Merchandising

  • Highly organised with the ability to prioritise and adapt within a changing environment

  • Comfortable working independently, as well as in a team - ability to ‘pick up and run’ with projects when necessary

  • Self starter with entrepreneurial mentality

  • Positive and friendly attitude

Some experience with either Excel or CRM tools will be an advantage.

What you should know

  • Intern needed from July 2018 for a 6-month period

  • Pay: £100 per week (or £430 per month)

  • Full-time role based alternatively in our Atelier in Acton (West London) as well as in store (Notting Hill, Marylebone and Chelsea)

  • Own laptop needed with MS Office;  Adobe Suite will be a plus

To apply, please send us your CV at agathe@blancliving.co with a brief introductory email outlining why you would be a great addition to our team. We look forward to hearing from you!


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