Customer care

At BLANC service is at the heart of everything we do. Actually, we wouldn't be here if we didn't feel there was a need to bring our industry up a notch - to the standards customers have come to expect from other services.

We're still a young and rapidly growing business, and eager to get feedback to help us improve our ability to provide exceptional quality cleaning and service.

One of our commitments is to provide much better and more transparent dialogue over any issues than is traditionally available in the dry cleaning industry. So if you weren't 100% satisfied with our service, please let us know. Our Customer Care team and if necessary our Atelier production manager will investigate and work hard to fix things for you.

Some clothes manufacturers' fabrics and embellishments are prone to changes and movement during the cleaning process. We work with clothes manufacturers to make sure we are at the leading edge of our expertise in fabrics, and are informing the industry dialogue over how to prolong the life and appearance of garments.

We are keen to hear how we can help you, so please call, email or fill out the form below.

T 0208 004 2630


Contact form
Email us

Complete the form below and we will respond to your enquiry as soon as possible.

Just so you know, we use cookies to ensure that we give you the best possible experience on our website.