How It Works
BLANC is the leading UK specialist in sustainable aftercare for a reason: we know our luxury items, and have real, hard-earned expertise on how to treat all kind of fibres. We are the best at what we do, and we do it entirely sustainably. But don't take our word for it - read on for real, happy customer testimonials.
Don’t worry if you are unsure how your clothes should be treated, it is our job, not yours! Our expert cleaners will carefully examine all your items and clean them under the manufacturer’s instructions using the most suited technology. If there’s any doubt or if we are unable to find a care label on the item, we will ask for your authorisation prior to proceeding.
We will try our best! To give us every possible chance of removing stains, please bring your stained item to us as soon as you can and let us know what originally caused it. On some occasions, unfortunately, there might be stains that we are simply unable to remove. If we believe removing a deep-set stain might alter the garment, we will always let you know.
Generally, yes. Our process, which combines artisan care with expert tech, is suitable for most items, even the most delicate ones or those with a “dry clean only” care label.
However, if our in-house experts assess that better results would be achieved by using a solvent-based cleaning method for a specific item, we can send the item to our subcontractor to use a different cleaning technology, including solvents. In such a case, we will always let you know and ask for your authorisation prior to processing, you then decide if you want us to proceed.
We clean your clothes in our Atelier, an airy workshop just between Acton and Park Royal. Just a note here, whilst most garments will always remain on the BLANC premises, some specialty items will be sent out to carefully selected, trusted partners from time to time for additional care.
As we constantly strive to obtain the best clean while taking extra care of the most delicate fabrics, a lot of brides (including our owner!) have entrusted us with their wedding dress and we are expert at cleaning those pieces. Please note that the sooner you bring your dress in after your wedding, the better the results, as leaving little time for stains to set helps us clean with less risk to a better finish.
We can also clean other bespoke items - just ask one of your store assistants if you would like more information or to ask for a quote.